Contact PetDish
We’re here to help.
Whether you have a question about our stainless steel pet bowls, need assistance with an existing order, or would like information about shipping or returns, please feel free to contact the PetDish customer support team.
Customer Support
Email: support@petdish.online
Phone: (250) 248-8833
Mailing Address:
PetDish
906 Breakwater Rd
Parksville, BC V9P 1Z7
Canada
When contacting us about an existing purchase, please include your order number and the email address used to place your order whenever possible. This helps us locate your order and assist you more efficiently.
Order & Shipping Assistance
For questions regarding order status, delivery, tracking, or shipping, please contact us at support@petdish.online.
PetDish provides free worldwide shipping, with an estimated delivery time of 7–10 days.
Returns & Refunds
We offer eligible customers free returns and refunds within 30 days, subject to the conditions described in our Return & Refund Policy.
Before returning a product, please contact us so that our customer support team can provide the appropriate return instructions.
We appreciate your trust in PetDish and look forward to assisting you.