Contact information

PetDish is committed to providing customers with clear and accessible contact information.

If you have questions about our products, orders, shipping, returns, refunds, or website, you may contact us using the details below.

Store Information

Store Name: PetDish
Website: petdish.online
Established: 2022

Mailing Address

PetDish
906 Breakwater Rd
Parksville, BC V9P 1Z7
Canada

Customer Support

Email: support@petdish.online
Phone: (250) 248-8833

For order-related inquiries, please provide your order number and the email address associated with the purchase. This allows us to identify your order more efficiently.

Returns

Customers wishing to request a return should contact support@petdish.online before sending any merchandise.

Eligible purchases qualify for free returns within 30 days of delivery, subject to our Return & Refund Policy.

Return instructions will be provided after your request has been reviewed.

Shipping Inquiries

PetDish offers free worldwide shipping, with an estimated standard delivery timeframe of 7–10 days.

For questions regarding tracking, delayed shipments, or delivery problems, please contact our support team and provide your order number.

General Inquiries

For general questions about PetDish, our products, or website policies, you may contact us using the email address or phone number listed above.

We aim to handle customer communications professionally and provide clear information regarding your inquiry.